1. No payments will be refunded for cancellations and/or withdrawals. Any unused benefits will be expired permanently. The course fee once paid for a course will not be transferred under any circumstances for pursuing another course. No changes will be accepted in course name, course mode, course fee etc. after final submission. Course materials once dispatched cannot be returned/changed etc. Any undelivered or returned consignments will be re-dispatched after payment of ‘shipping fee’. Shipping fee, Payment gateway charges, PG taxes and Insurance Charges etc. are non-refundable. In case of a cheque return/bounce you will also have to bear the cheque return charges, shipping fee and handling charges (Rs 2500 to Rs 5000 approx.)
2. DMHCA reserves the right to alter fee, course structure, content, or any of the terms or conditions described in this site/brochure from time to time without notice and to deny enrolment to any person without explanation. Candidates need to regularly browse websites, latest news etc. to become aware of the changes. Course syllabus displayed on website may vary from Course to Course or Course Type to Course Type and its Content may slightly differ from student to student. DMHCA is short for DELHI MEDICAL HEALTH CARE ACADEMY and refers to the institute itself and nothing else. Syllabus, Curriculum, Course Contents are for reference purposes only, may slightly vary, dependent on Course type, Course duration, Course mode, Course pattern etc. but primarily includes all important and essential topics.
3. Course duration will be counted/started from the date of first payment only (not from registration, confirmation email, document submission or delivery of study materials). If you receive study materials late, it does not mean that you course has not started. e.g. If you apply on 24 Feb 2020, course fee paid on 01 Mar 2020, documents submitted by 03 Mar 2020, study materials received on 29 Mar 2020, in such a case, your course starts on 01 Mar 2020. Please refer to the national holiday list from the website. All mentioned times are in IST i.e. Indian Standard Time. You can check the current Indian Time from this website - http://www.worldtimeserver.com/current_time_in_IN.aspx (days mentioned are working days/business days excluding weekends (Saturday & Sundays) and Holidays. All courses are purely subscription based. So complete your certification / course within designated time/duration only. Absentee/Unused duration in a subscription will not be carried forward or refunded.

4. We are not responsible for delays in course fee payment not done on the given time period due to courier or postal delays, holidays, payment processing time, cheque/demand draft rejection or any other reason from your side. We are also not responsible for processing delays by a payee merchant or other e-payment services etc. We may charge additional late fees based on number of delayed days, so you are requested to pay your course fee before or on time to avoid any late fees and always visit our website for updates, announcements, changes etc. and check your emails regularly.
5. You can pay your course fee in instalments and by all payment methods including Demand Draft, Cheque, NEFT, Debit Card, Credit Card, Net Banking, e-Payment instruments etc. but for late fee payments, re-exam fee payments etc, time consuming methods like Demand Drafts and Cheques will not be accepted. In such cases, you have to use Cash Deposit, Online Transfer, NEFT, Debit/Credit cards and other instant payment methods.

6. It is requested/suggested to consider all the deadlines/final dates by deducting a minimum of 7-10 days to avoid any type of problems due to late cheque clearances from bank, postal delays, internal processing delays, flexibility due to some other student’s dates/holidays or other technical and unavoidable reasons.
7. After registration/admission, Indian & Distance Course Certification students will receive their study materials within 10-15 working days (excluding Holidays and Weekends) from the date of Registration (First Payment). In some cases, it may take more time due to unavailability of reference books from our publisher, holidays, shortage of study material/staff etc. but will be delivered eventually.
8. International/Outside students who want printed notes, books and ref. material by courier/post will be charged 200 USD extra (optional).

Special Note – For dispatching of study material as well as mark sheet and certificate, Indian postal service will be used. If private courier services are required to be used (for Study material/ Mark sheet and Certificate) then international/outside India students will have to pay courier charges separately (students can send prepaid envelope or pay through online shipping labels and send the bar-code/labels to us).

9. For any request/help/complaint etc. always contact us by email or support control panel or by phone. Prefer using email as a contact/support method, so you and we can track every contact activity/communication and maintain record. Please be mindful of your course activities, dates and time(s) as no reminder calls will be given.
10. Indian Students may use Universal Currency Converter from PAYPAL/RAZOR to pay fee in other currencies.